TERMS OF USE

WEBSITE; www.ValenzaChocolatier.com

Valenzachocolatier.com (“Website”) is expressly owned and operated by Valenza Chocolatier®, Inc.  Unless otherwise noted, all design and content featured on this Website, including images, artwork, graphics, photography, text, and the like (“Content”) are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Valenza Chocolatier®, Inc.  This Website in its entirety is protected by copyright and applicable trade dress. The Content of this Website and the Website as a whole, are intended solely for your personal, noncommercial use.  Any use of the Website and its Content for purposes other than personal and noncommercial is prohibited without the prior written permission from Valenza Chocolatier®, Inc.  Do not reproduce, publish, display, modify, sell, or distribute any of the Content from this Website.  Should you choose to download, copy, or forward any Website Content via email or text, no right, title, or interest in those materials will be transferred to you.  The collection, arrangement, and assembly of all Content on the site is the exclusive property of Valenza Chocolatier®, Inc. and protected by U.S. and international copyright laws. Valenza Chocolatier®, Inc. trademark is prohibited for used in any manner that disparages or discredits the company.  For Website Privacy Policy, please CLICK HERE.

SOCIAL MEDIA SITES OPERATED BY VALENZA CHOCOLATIER®, INC.

Unless otherwise noted, all design and content posted on Social Media Sites (Facebook, Twitter, Instagram, Pinterest, Yelp, and like sites) operated by Valenza Chocolatier®, Inc., including images, artwork, graphics, photography, text, and the like (“Content”) are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Valenza Chocolatier®, Inc.  All posted Content in its entirety is protected by copyright and applicable trade dress. The Content on Social Media Sites in part of whole, are intended solely for your personal, noncommercial use.  Any use of the Content for purposes other than personal and noncommercial is prohibited without the prior written permission from Valenza Chocolatier®, Inc.  Do not reproduce, publish, display, modify, sell, or distribute any of the Content from the Social Media Sites.  Should you choose to download, copy, repost, or forward any Content via email, text, and Social Media Sites sharing, no right, title, or interest in those materials will be transferred to you.  The collection, arrangement, and assembly of all Content on the Social Media Sites is the exclusive property of Valenza Chocolatier®, Inc. and protected by U.S. and international copyright laws. Valenza Chocolatier®, Inc. trademark is prohibited for used in any manner that disparages or discredits the company.  For Social Media Sites Privacy Policy, please go to each 3rd Party Vendors applicable site to review their applicable policy.

ORDER & DELIVERY/SHIPPING INFORMATION

To review complete Ordering and Shipping Information, please CLICK HERE.

RETURN POLICY

Valenza Chocolatier's goal is to completely satisfy all customers.  We stand behind everything we make and guarantee that our chocolates leave our kitchen in peak condition.  Due to the perishable nature of our product, we are unable to provide refunds or exchanges for items that are not damaged or defective. 

If, for some reason, you receive an extremely damaged or defective shipped item, please contact us immediately.  We are happy to send you replacement items or to refund the original purchase price (excluding shipping). We cannot be held responsible for the following: delays caused by weather, mechanical failure or other acts beyond our control, and/or incorrect or incomplete addresses input by the purchaser on the original web order.

We will not take responsibility for missing, stolen or damaged packages after they are delivered to the address specified by the customer or for orders returned or delayed due to incorrect or undeliverable addresses.  Please know we will do our best to prevent this from happening and may call to confirm address if needed.